Ticketing system for IT-department of KSC SB RAS

  • Maksim I. Malimonov, Federal researcher center “Krasnoyarsk scientific center SB RAS” (Krasnoyarsk, Russia)

 This article describes the process of creating an application system for the KSC SB RAS using the following technologies and tools: vue, express, node, sequelize, redis and primevue. The article discusses in detail the architecture of the application “Application accounting system for IT departments of the KSC SB RAS”, including the client and server parts, data caching system and user interface. The creation of such a system ensures high performance and ease of use for users.

ticket, ticket system, servicedesk, helpdesk, vue

2024-06-19

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